Terms of Service

Effective Date: August 18, 2025

These terms govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. If you do not agree with any part of these terms, you must not use our site. We reserve the right to modify these terms at any time, and your continued use of the site after such changes constitutes your acceptance of the new terms. Please review these terms regularly to stay informed of any updates. If you have any questions about these terms, please contact us.

Acceptance of Terms

By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms, you must not use our site.

Use of the Website

You may use our website for lawful purposes and in accordance with these terms. You agree not to use our website for any illegal or unauthorized purpose.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Koko Rue and is protected by copyright and other intellectual property laws.

Disclaimer of Warranty

Koko Rue makes no warranties, express or implied, regarding the accuracy, reliability, or availability of our website.

Limitation of Liability

In no event shall Koko Rue be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website.

Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any changes constitutes your acceptance of the new terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law principles.

Use of Our Services

By using our website and placing orders, you confirm that you are at least the age of majority in your province of residence. You agree not to use our site or services for any unlawful or unauthorized purposes.

Products & Services

We strive to provide accurate descriptions of our food items, including allergens and ingredients. However, availability and pricing are subject to change without notice. We reserve the right to discontinue any item at any time.

Order Acceptance

All orders placed through our website are subject to acceptance by Koko Rue. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

Orders and Payment

Orders must be paid in full at the time of checkout. We accept major credit cards and third-party payment platforms. If an order is placed and payment fails, it may not be fulfilled.

Delivery & Pickup

Estimated delivery or pickup times are provided for convenience. Koko Rue is not liable for delays caused by third-party services (e.g., Uber Eats, DoorDash). Please ensure your contact information is accurate when placing an order.

Cancellations & Refunds

Cancellations must be made promptly. Refunds are issued at our discretion, particularly in the event of incorrect or missing items. Please contact us within 24 hours of the issue with proof of order.

Data Privacy

We respect your privacy and take appropriate measures to protect your personal information. We will not disclose your information to third parties without your explicit consent, except as required by law.

Contact Information

If you have any questions about these terms, please contact us at [email protected].

Last Updated: August 18, 2025

For any inquiries, please contact us at hellokokorue@gmail.com.